The Mission of the CustomerX Pros Community
The CustomerX Pros Community was created to:
- elevate the CustomerX professions (Customer Marketing, Customer Advocacy, Customer Experience, Customer Success, Customer References);
- by providing the guidance, support and inspiration that practitioners need to connect their work to the key growth priorities set by their C-level executives;
- to make CustomerX roles a career path to the C-Suite.
We recognize that to achieve this mission, we need to elevate the work of the people already working in this profession, and attract new, strategic-thinking people into it.
We do this through a variety of programs:
The CustomerXCon annual conference: CustomerXCon is the only conference designed by CustomerX Pros, for CustomerX Pros. What’s that mean? It means that the content, format and activities are designed by a team of Ambassadors made up of senior-level pracitioners, rather than dreamed up by an event producer.
The Group Therapy for Customer Marketers Series: Each month we pick a big, hairy challenge that every Customer Marketer deals with, and schedule a Group Therapy session in which 3 people who have taken on this challenge are a panel. Each panelist shares what they have done, what has worked, what has flopped, and what they’ve learned.
The ExpertXchange Series: